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Dear Valued Customer,

As will be the case with most of you, we are closely monitoring developments around the Coronavirus pandemic. In particular, we are following government guidance around social distancing in an effort to protect the health and safety of our employees. This has been done principally so that -even in these uncertain times- we can support you in serving and protecting your customers.

Rest assured, as an FCA regulated business; we have extensive operational resilience protocols in place to ensure service continuity through these testing times. As a group, we have direct ownership of the services we provide you; including underwriting and policy distribution. As such, we do not anticipate material disruptions in any of the services that we provide to either yourself or your customers.

We appreciate that many traders in the remedial sector and the home improvement industry in general will be particularly concerned about consumer spending attitudes during this time and so we will -of course- keep you updated on how we can best serve you moving forward.